Refund and returns policy

Making a purchase

The secure payment method on Nici Le Gear Art uses Stripe, accepting debit and credit card payments in euro. When making a purchase, your financial information will be passed directly to a credit card processing company (Stripe). We will not hold any of your financial information. The credit card processing company does not use, share, retain or store this information for any purpose, other than to process your payment for the above purpose. Stripe’s terms can be found here.

Paintings and prints will be dispatched within 2 weeks of receiving the order. For all paintings and prints I will send you an email verifying dispatch. Paintings will come with a tracking link.

Cancellations and refunds

Unfortunately, I do not offer refunds on commissioned paintings.

When you buy goods online, or over the phone, you have 14 days from the date you receive the goods to notify Nici Le Gear Art that you want to cancel.

Except on commissioned work which has been designed and painted with your input and agreement, as this is not saleable to anybody else. After you notify the business that you are cancelling, you have a further 14 days to return the goods to us. During this time, you are responsible for keeping the goods you bought safe and in good condition. The cost of return on the product is the responsibility of the buyer.

Nici Le Gear Art will refund you within 14 days of cancelling your order, it may hold this refund until you have returned the products in good condition and in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


If a piece is damaged on receipt please send me photos immediately. I will do my best to rectify the issue. If I think it can be repaired then you will need to send it to me in it’s original packaging and I will return it to you after it is repaired. I will pay for postage in this case.


On the sale of an artwork, while the ownership of the piece passes to the purchaser, the artist by law retains the copyright. This means that should you ever wish to reproduce the work; permission would be needed. This site and its content is protected by copyright laws, any commercial use by third parties is prohibited.

Visiting our website

We continually try to improve our website based on the anonymous information and feedback we receive from you. We want your visit to our website to be a useful one. By making sure you are able to find the information that you’re looking for and that it is relevant to you.

We use third party analytics tools and services to help us measure and analyse your anonymous input. These tools collect information including pages you visited, your location. This information assists us in improving our service to you. We collect all our website user information so that it cannot reasonably be manipulated to identify any particular individual user. When you visit our website, our servers make a log of basic information corresponding to the sites and pages you have visited. These server logs may include anonymous information such as your IP address, browser, originating website, your path through our website, how you exited our website for example.

Do we use Cookies?

Yes. Cookies are small files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Our website uses Google Analytics to gather anonymous statistics about our visitors, and their behaviour on our site. Cookies don’t search your computer for information. Cookies register the information you provide through your browser. When you enter personal and/or financial information on a website, the cookies store your information, both for ease of use on your next visit, and for ad tracking. Learn more about cookies, and how to control and delete them.

What is a Giclée print?

Giclée printing is a form of printing that results in an extremely accurate and high quality representation of an image. Using fade-resistant, archival inks, a giclée print faithfully reflects the vibrant colours, textures and intricate detail of an original piece of art.

Need help?

Please let us know of any problems you are experiencing with our store and website by contacting us at Or phone me on +353 86 409 5222, to help you with any part of the selection/payment process. I am also able to take secure credit card payments over the phone, if you would prefer. If you have any questions, comments or feedback please feel free to contact me on

Nici Le Gear Art may change these Terms & Conditions from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. These terms are effective from Nov 2021.